Shipping Policy
Effective Date: August 9, 2026
At Krode, we currently ship orders within the United States only. Our goal is to provide clear information about how orders are processed, shipped, and delivered so you know what to expect after placing an order.
Shipping Coverage
Krode currently offers shipping within the United States only.
We do not currently ship orders to locations outside the United States. If a shipping destination is not supported at checkout, please do not place the order for that location.
Shipping Cost
Shipping is free on all orders.
Krode does not add a separate shipping charge to your order. There are no additional shipping fees added by Krode after your order has been placed, based on the shipping information provided at checkout.
Shipping Carrier
Orders are shipped using FedEx.
Once an order has been handed over to the carrier, the shipment is subject to the carrier’s transportation and delivery process. Tracking information may be provided when available so that you can follow the progress of your shipment.
Order Cut-Off Time
Our order cut-off time is 4:00 PM (GMT-5), Monday through Friday.
Orders placed before 4:00 PM on a business day can enter our normal processing schedule. Orders placed after 4:00 PM are treated as being received on the next applicable business day for processing purposes.
Orders placed on weekends or outside our regular business hours may begin processing on the next business day.
Order Processing Time
Krode generally requires 1–2 business days to process an order before it is handed to the shipping carrier.
Processing includes the time needed to prepare the ordered product for shipment and complete the necessary steps before carrier handoff.
The processing period is separate from the transit period. The estimated delivery timeframe therefore includes both the time required to process the order and the time it takes to travel through the carrier’s network.
Transit Time
After an order has been processed and handed to FedEx, the estimated transit time is 4–5 business days.
Transit time refers to the period during which the package is moving through the carrier’s shipping network toward the delivery address.
Estimated Delivery Time
The overall estimated delivery timeframe is 5–7 business days from the applicable order processing schedule.
This estimate is based on approximately:
- Processing: 1–2 business days
- Transit: 4–5 business days
- Estimated total delivery: 5–7 business days
Delivery timeframes are estimates rather than guaranteed delivery dates. Actual delivery can vary depending on the shipping destination, carrier operations, weekends, holidays, weather, or other circumstances affecting transportation.
Delayed or Late Packages
Although Krode provides an estimated delivery timeframe, carrier delays can occasionally occur after an order has been shipped.
If your package has not arrived within the expected timeframe or the tracking information indicates an unusual delay, please contact us at support@krode.shop so we can review the available shipment information and assist you.
A delivery delay does not automatically mean that an order has been lost. Where tracking information is available, the shipment status should first be reviewed to determine its current position.
Incorrect or Damaged Delivery
If you receive an item that appears to be damaged or you believe you received an incorrect product, please contact Krode as soon as possible at support@krode.shop.
To help us review the issue, please provide:
- Your order information
- A clear description of the problem
- Clear photographs showing the product and the reported issue
- Photographs of the packaging when relevant
We may need this information to determine what happened and whether the issue resulted from an incorrect shipment or damage during delivery.
If Krode sent the wrong item or the product arrived damaged, the return arrangements will be handled according to our Returns & Refund Policy, including the applicable return-label responsibility.
Address Information
Customers are responsible for providing a complete and accurate shipping address when placing an order.
If an incorrect or incomplete address is provided, delivery may be affected. If you notice an error in your shipping information, contact us as soon as possible at support@krode.shop. We will review the request based on the current status of the order, but changes may not be possible once an order has entered processing or has been shipped.
Order Cancellation and Shipping
Customers may request cancellation within 1 day (24 hours) of placing an order.
Cancellation requests should be sent to support@krode.shop as soon as possible. A cancellation request is not considered completed until Krode confirms it.
If an order has already entered processing or has been handed to the shipping carrier, cancellation may no longer be possible. In such circumstances, the order will be handled according to the applicable Returns & Refund Policy.
Contact Us About Shipping
If you have a question about your order, shipping status, delivery timeframe, or a delayed package, you can contact Krode through our available support channels.
Email: support@krode.shop
Chat Support: Available 24/7
Business Hours: Monday–Friday, 9:00 AM–5:00 PM (GMT-5)
Business Address: 518 Locke St, Ansley Nebraska 68814,United States
Krode will provide shipping information based on the order details and the information available to us at the time of your inquiry.